Privacy Policy

Who we are

Eurasia Experts is a consulting platform that connects clients with senior advisors specialising in Turkish and regional real estate, construction, and project management. The platform is operated from Istanbul, Türkiye.

This policy explains what personal data we collect, how we use it, and your rights in relation to it. It applies to all services delivered through eurasiaexperts.com and any associated communications.

What data we collect

When you use our platform we may collect the following categories of data:

• Identity and contact data: name, email address, telephone number, and organisation.
• Booking and session data: your stated topic, preferred format, selected time slots, and session notes.
• Technical data: IP address, browser type, pages visited, and session duration, collected via standard server logs and analytics tools.
• Communications: emails, messages, and feedback you send us directly.

We do not collect payment card details directly. Payments are processed by third-party providers who operate under their own privacy and security frameworks.

How we use your data

We use the data we collect to:

• Match you with the most relevant advisor for your project.
• Schedule, confirm, and manage your sessions.
• Send you session reminders and follow-up materials.
• Improve the quality and relevance of our platform and content.
• Comply with our legal and contractual obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data shared with advisors is limited to what is necessary to deliver the service you have requested.

Legal basis for processing

We process your personal data on the following legal grounds:

• Contract: processing necessary to deliver the services you have engaged.
• Legitimate interests: improving our platform, preventing fraud, and ensuring platform security.
• Legal obligation: where required by applicable law.
• Consent: where we have requested and received your explicit consent, for example for optional communications.

Data retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, and in any case no longer than seven years from the date of your last interaction with our platform, unless a longer retention period is required by law.

Session notes and engagement records are retained to support potential future engagements and to maintain the quality of our advisor matching.

International transfers

Our platform serves clients and advisors across multiple countries. Where your data is transferred outside Türkiye or the European Economic Area, we take appropriate safeguards to ensure it receives equivalent protection, including the use of standard contractual clauses where applicable.

Your rights

You have the right to access the personal data we hold about you, to request correction of inaccuracies, and to request deletion where we have no lawful reason to retain it. You may also object to certain types of processing or request that we restrict how we use your data.

To exercise any of these rights, contact us via our website. We will respond within 30 days.

Cookies

We use cookies and similar technologies to maintain session state, analyse usage patterns, and improve the platform experience. Essential cookies are required for the platform to function. Analytics cookies are used only in aggregate and do not identify you individually.

You can disable non-essential cookies through your browser settings at any time. This will not affect your ability to use the core features of our platform.

Changes to this policy

We may update this policy from time to time. Where changes are material, we will notify registered users by email. The date at the top of this page reflects the most recent revision.

Questions about this policy? Contact us via our website.