Terms of Service

About these terms

These Terms of Service govern your use of the Eurasia Experts platform and the advisory services delivered through it. By booking a session or submitting a service request, you agree to these terms in full. If you are engaging on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

Eurasia Experts operates as a platform connecting clients with independent advisors. Individual advisors are not employees of Eurasia Experts. The platform facilitates the engagement but the advisory opinion delivered belongs to the advisor.

Services

Eurasia Experts offers the following service types:

• Expert Sessions: one-hour video or phone consultations with a matched senior advisor.
• Project Due Diligence: structured technical and commercial assessment of a specific asset or transaction.
• Construction Advisory: contractor selection support, programme review, and on-the-ground oversight.
• Permit and Regulatory Navigation: guidance on zoning, permitting, and approval processes in Türkiye.
• Market Entry and Business Development: partner sourcing, joint venture structuring, and market strategy.
• End-to-End Development Management: full project delivery representation on behalf of the client.

The specific scope, deliverables, timeline, and fee for engagements beyond a single session are set out in a separate engagement letter, which forms part of these terms.

Booking and confirmation

A booking is confirmed when you receive a written confirmation from Eurasia Experts specifying the advisor, date, time, and format of your session. We endeavour to confirm bookings within 48 hours of receipt. Where we are unable to match your request, we will notify you promptly and issue a full refund of any payment made.

You may submit up to three preferred time slots when booking. Confirmation of a specific slot is subject to advisor availability.

Fees and payment

Session fees are displayed at the point of booking and confirmed in your booking confirmation. Fees for project-based engagements are agreed in the engagement letter prior to commencement of work.

Payment is due at the time of booking for sessions. For project engagements, payment terms are set out in the engagement letter and typically involve an advance payment on signing with the remainder invoiced on agreed milestones.

All fees are quoted exclusive of VAT and any applicable taxes, which will be added where required by law.

Cancellation and rescheduling

You may cancel or reschedule a booked session without charge up to 24 hours before the scheduled start time. Cancellations received less than 24 hours in advance will be charged in full unless exceptional circumstances apply, at our reasonable discretion.

If Eurasia Experts or the assigned advisor needs to cancel a confirmed session, we will notify you as soon as practicable and offer an alternative slot or a full refund.

If we are unable to match your service request with a suitable advisor within 48 hours of confirmation, you will receive a full refund.

Nature of advice

The advice and analysis provided through Eurasia Experts represents the professional opinion of the assigned advisor based on information available at the time of the engagement. It does not constitute legal advice, financial advice regulated under applicable law, or a guarantee of any particular outcome.

Clients are responsible for conducting their own due diligence and for any decisions made in reliance on advice received through the platform. Eurasia Experts and its advisors accept no liability for losses arising from decisions made on the basis of advisory sessions or reports.

Confidentiality

We treat all information shared during engagements as confidential. Advisors are bound by confidentiality obligations that prevent disclosure of client information to third parties. We do not share engagement content, documents, or session notes with other clients or with parties outside the engagement team.

Clients are likewise expected to treat advisor methodologies, proprietary frameworks, and non-public information shared during engagements as confidential.

Intellectual property

Reports, analyses, and written deliverables produced for a client engagement become the property of the client upon receipt of full payment. Underlying frameworks, methodologies, and tools used by advisors remain the property of the advisor or Eurasia Experts.

Content published on the Eurasia Experts platform, including articles, insights, and educational materials, remains the property of Eurasia Experts and may not be reproduced without permission.

Limitation of liability

To the fullest extent permitted by applicable law, the aggregate liability of Eurasia Experts in connection with any engagement shall not exceed the total fees paid by the client for that engagement. We are not liable for indirect, consequential, or special losses of any kind.

Governing law

These terms are governed by the laws of the Republic of Türkiye. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Istanbul, Türkiye, unless the parties agree in writing to an alternative dispute resolution mechanism.

Changes to these terms

We may update these terms from time to time. Continued use of the platform after the effective date of any revision constitutes acceptance of the updated terms. For active engagements, the terms in force at the time of engagement letter signing apply for the duration of that engagement.

Questions about these terms? Contact us via our website.